Shipping policy

Shipping Policy

Shipping Information

Thank you for shopping with WolfNest! We are committed to delivering your order as quickly and safely as possible.

Processing Time

  • Orders are processed within 1–3 business days after payment is confirmed.

  • Orders are not processed on weekends or public holidays.

  • During busy periods, processing may take slightly longer.

Estimated Delivery Time

Our products are shipped directly from our trusted fulfillment partners.

Estimated delivery times:

  • United States: 7–15 business days

  • Canada: 7–18 business days

  • United Kingdom: 5–12 business days

  • Europe: 5–15 business days

  • Australia & New Zealand: 8–18 business days

  • Rest of the World: 10–25 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout. We may also offer free shipping on selected products or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number. Tracking information may take 2–5 business days to become active.

Delays

Unexpected delays may occur due to:

  • Customs inspections

  • Severe weather conditions

  • Public holidays

  • Carrier disruptions

  • High order volumes

We appreciate your patience in these situations.

Incorrect Address

Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the delivery date. We will work with the shipping carrier and our suppliers to find the best possible solution.

Customs & Import Duties

International orders may be subject to customs fees, import taxes, or duties imposed by your country's customs authorities. These charges are the responsibility of the customer.

Contact Us

If you have any questions regarding your shipment, please contact our customer support team through our Contact Us page or by email. We will respond as quickly as possible.